Ordering information

During the checkout, you will be asked to select between different payment options:
PayPal
PayPal is the safer, faster and easier way to pay invoices over the net. When this payment option is selected, you will be directed to the PayPal secure web site, where you can log onto your PayPal account for payment.
If you do not already have a PayPal account, you can create an account on the spot and enter your credit card details for payment.
A transaction fee of 3% will be charged on payment. A transaction fee will be added on payment
Pro Forma Invoice
When this option is selected, you will receive a Pro Forma Invoice by email, which can be paid by wire transfer (BIC). Payment instructions including our bank account information are included in the Pro Forma Invoice.
Bank transfer will typically be completed in 1-4 days, depending on the bank involved. For transactions inside Europe, costs are typically 3 – 6€, which will charged to you by your bank. Transactions from banks outside Europe may be subject to higher bank charges.
All costs involved with bank transfer will be covered by you.
Credit account
Customers with an approved credit account can use this option. The order will be processed immediately and invoiced with the shipment. A Purchase Order number must be provided with an order.
Qualified customers can apply for a credit account by writing us at info@mengelengineering.dk.

Quotations
Customers who need to issue a PO from their own system can use the Pro Forma invoice option to generate a quotation.

Returns

You may return a product within 7 days of delivery for a refund. The product must be returned in their original, unbroken packaging and in a re-saleable condition. A restocking charge of 10% of the cost may be charged.
You are responsible for the cost of returning unwanted items to us.
Transport damage
Do not accept or sign for a delivery which is visibly damaged, but claim the damage with the carrier agent delivering the goods.
Please contact us immediately and we will do our best to provide a replacement as soon as possible.
Return instructions
Before returning, write us at info@mengelengineering.dk to request a RMA.
Please state your order number.

  • Enter the billing last name and email/ZIP as in the order billing address.